How to improve your office visitor experience
You never get a second chance to make a first impression. When engaging with your visitors you want to make sure that they leave with a good feeling that your company is a professional
Read moreIt’s no secret that the legal industry has a reputation for long hours and a poor work life balance. A recent blog from the Lawyer Portal is even entitled Is Work-Life Balance Possible In Law?
At NFS we believe that technology can help law firms who are looking to offer their staff a better work-life balance, which is one of the key factors in retaining legal talent.
Remote working is becoming increasingly a draw for attracting legal talent – whether this fully remote or in a hybrid work style.
Let’s look at the steps that firms can take to attract legal talent and retain it, then we will explore how law firms can thrive with remote and hybrid working by leveraging technology to create the optimal environment.
Lawyers, like other professionals, value flexibility. By offering flexible work hours and remote work options, you can accommodate the diverse needs of your legal team, enhancing job satisfaction and loyalty. This is also a great way to first attract legal talent.
A remote culture can lead to feelings of isolation. Promote collaboration through regular virtual meetings, team-building activities, and open communication channels. Encouraging a sense of community helps maintain a connected and motivated workforce. Occasional visits to the office can also help counteract any negative feelings due to the remote culture.
Offer continuous learning opportunities to your legal team through online courses, webinars, and virtual conferences. This not only improves your team’s skills but also shows your commitment to their professional growth, making your firm a more attractive workplace. A great way to retain legal talent.
Acknowledging your team’s hard work is vital in a remote setting. Implement a recognition program to celebrate achievements, big or small. This can include virtual awards, shout-outs in team meetings, or tangible rewards like gift cards.
Encourage your employees to maintain a healthy work-life balance. This can be done by setting clear boundaries between work and personal time and promoting regular breaks and vacations. A balanced lifestyle leads to happier, more productive employees, helping your business retain legal talent.
First impressions matter. Develop a comprehensive remote onboarding process that integrates new legal talent into your firm’s culture quickly and effectively. Provide them with all necessary tools, assign mentors, and schedule regular check-ins.
Maintain open lines of communication with your team. Regular check-ins, feedback sessions, and an open-door policy (virtually) can help address any issues promptly and ensure everyone feels heard and valued.
Regularly seek feedback from your team about the remote work experience and areas for improvement. This can be done through surveys, anonymous suggestion boxes, or open forums. Act on the feedback to demonstrate that you value their input.
By implementing these strategies, law firms can build a positive remote culture that attracts and retains the best legal talent. In a landscape where top performers have many options, creating an environment where they can thrive remotely is a key differentiator.
Here are some key technologies that enable lawyers to work remotely effectively:
Cloud-based practice management software – these platforms allow lawyers to access case files, documents, billing information, and other critical data from anywhere with an internet connection.
Virtual Private Networks (VPNs) – VPNs provide secure remote access to law firm networks and resources, protecting confidential client information.
Video conferencing tools – software like Zoom, Microsoft Teams, and other platforms enable virtual meetings, client consultations, and even court appearances.
File sharing and cloud storage – services like Dropbox allow lawyers to securely store and share documents remotely.
Artificial Intelligence (AI) tools – AI-powered software can assist with legal research, contract review, and predicting case outcomes.
E-signature software – this allows for the remote signing and execution of legal documents.
Time tracking and billing software – these tools help lawyers accurately record billable hours and manage invoicing while working remotely.
Legal research databases – online platforms like Westlaw and LexisNexis provide access to case law and legal resources from anywhere.
Collaboration software – tools that enable real-time document editing and team communication are crucial for remote legal work.
Cybersecurity software – given the sensitive nature of legal work, robust security measures are essential for remote operations.
Mobile devices and laptops – having the right hardware is fundamental for remote work capabilities.
Practice-specific legal software – depending on their area of law, lawyers may use specialized software for tasks like e-discovery or contract management.
Using technology to create the perfect hybrid experience
While all these technology solutions are great for empowering remote workers, something more specialist is required when it comes to crafting the ideal hybrid workplace.
At NFS, we specialize in software that transforms the legal workspace. Our platform ensures staff thrive, whether they work remotely, hybrid, or in-office.
Our Rendezvous Workplace Management Software enables leaders to:
Maximize space utilization – hybrid working relies on flexibility and the availability of suitable spaces, including hot desks, smart meeting rooms, quiet zones, and collaborative areas.
Rendezvous Workspace features a smart business rules engine designed to reduce ghost meetings and no-shows efficiently. For instance, if a room remains unoccupied within 15 minutes of the scheduled booking, it is automatically released for other members of your legal team to book.
This dynamic process also applies to hot desks. If a desk booker fails to show up, the desk is quickly made available for someone in need.
Create a user-friendly desk booking experience – Rendezvous Workspace’s mobile-first approach provides an intuitive booking experience, perfect for remote workers. Floorplan booking simplifies selecting and reserving desks quickly.
Colleague search – the floorplan helps staff locate other members of your legal team, book nearby desks, or schedule videoconferences if they are away. This feature saves time and boosts productivity and collaboration.
Enhance video conferences – Rendezvous Workspace integrates with major VC platforms—Webex, Teams, and Zoom. Its start and end point management ensures timely meetings, whether at home or in the office. It simplifies organizing multi-location and multi-time zone meetings, and Outlook integration keeps everyone updated.
Create collaborative spaces – Rendezvous Workspace has a unique employee portal which enables leaders to book desks and neighborhoods in one easy process. Staff admin time is greatly reduced, and it helps team leaders foster collaboration.
Remote and hybrid working are here to stay. In fact, remote working may even be set to grow – Stanford economist Nick Bloom predicts by 2026 that remote working will be dominant. Getting up to speed now can pay dividends in attracting and retaining legal talent.
However, the office still has an important role to play but visits need to be intentional, productive and collaborative. A solution such as Rendezvous Workspace enables staff to efficiently navigate the physical office while enhancing the video conference experience.
Investing time in the areas we have mentioned will help you create the perfect remote and hybrid work experience which your team will thrive in. An engaging environment is a great draw to attract legal talent.
Check out this success story from leading firm Kennedys which demonstrates how staff are benefitting from a frictionless booking experience.
If you would like to improve your legal team’s booking journey then book a demo today!